Service Divisions

PUMP SPARE PARTS
United Pumps Australia’s spare parts service is committed to providing comprehensive support and assistance to its customers. UPA offers a complete and extensive history for United, Harland, Johnston, Indeng, and IEL models. The spare parts division has experienced staff with the technical expertise to handle all requirements.
UPA’s spare parts division offers:

    • to return a pump to original design clearances using OEM parts
    • parts specifically made to order
    • component design improvements
    • applications of surface coatings
    • innovative solutions
    • reliability
    • responsiveness
    • rapid turnaround
    • stock management service

STOCK MANAGEMENT SERVICE
UPA’s stock management service has the ability to analyze customers stock purchases and identify usage patterns. This service ensures customers always have the right level of stock for regularly used parts. Methanex New Zealand is a client who utilizes this service and a proven example of how well this system works.

REPAIR CENTRE
United Pumps Australia has an extensive repair centre with the ability to repair all brands of pumps (not just the United brand and not just centrifugal pumps) and reproduce components as required. No job is too big or too small.
UPA’s highly experienced technicians offer a range of services and support including:

    • 24/7 breakdown service
    • on-site commissioning
    • on- site repair
    • on-site technical assistance
    • on-site engineering support
    • routine maintenance
    • preventative maintenance
    • design improvements
    • retro fit/upgrade redesign
    • reverse engineering
    • welding repairs
    • corrosion resistance upgrades
    • material upgrades
    • fully equipped workshop capabilities; 15 tonne crane (test bay) 10 tonne crane (repair centre) lifting capacity
    • pump testing
    • hydrostatic testing
    • NDT services

UPA’s repair centre utilises rigorous QA procedures from its extensive oil and gas experience. All work is completed to the highest quality standards and features a 12 month warranty and rapid turnaround

Efficiency Improvement

United Pumps offer a range of solutions to improve efficiency Benefits include: • Energy Bill savings • Improved performance • Improved reliability

Reconditioning

Rather than just remove and replace, United Pumps Australia offer a complete reconditioning service that calls on our in-house mechanical and hydraulic design expertise. If warranted, we can perform a design review, investigate reasons for faiilure and perhaps upgrade construction where warranted.

Restore Clearances

The amount of excess leakage flowing through worn wear rings can be determined by comparing the “as new” (or factory) with the current (worn) power vs. flow curves. As the clearance between pump wearing rings increases over time, the amount of flow that recirculates within the pump, from the discharge of the impeller to its suction, also increases.

Re-Engineering

Technology evolves and process conditions often change, leaving some older pumps operating badly from an efficiency and reliability standpoint. Re-engineering services include:

Performance Testing

As well as testing our own pumps, we regularly test pumps for others as well as benchmarking tests following service and repair. The test facility, together with our office and manufacturing workshops, is located in Sunshine, Victoria, Australia.

Test

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QUALITY ASSURANCE

United Pumps Australia control manufacture with a detailed Quality Management System, accredited by Lloyd’s Register Quality Assurance Limited to AS/NZS ISO9001

HEAD OFFICE

31 Western Avenue, Sunshine, Victoria 3020
P.O. Box 348, Sunshine, Victoria 3020
Phone: +613 9464 9500  Fax: +613 9312 6371
Email: unitedpumps@unitedpumps.com.au
www.unitedpumps.com.au

Registered Name: U.C.P AUSTRALIA  Pty Ltd
Trading Name: UNITED PUMPS AUSTRALIA
Commonly Known As: U P A
ABN: 37 006 317 979

Safety Health & Environment: ISN Supplier ID 400-166-286

LOCATION